Privacy & cookies
This page summarizes how this website handles data in plain language. It is not legal advice; keep your Google Business Profile and third-party tools (chat, email, SMS) aligned with your own policies.
Cookies & optional analytics
The cookie banner controls whether we store a first-party visitor id for anonymous page metrics. If you choose "Essential only," we skip that analytics beacon. Sign-in and admin features still use secure session cookies as required.
Book now & contact forms
When you submit a booking or contact request, we use the details you enter to respond (typically by phone or text). Email is optional on the book form so you can start with a short problem description and a phone number.
Embedded media & third parties
If the site loads a hosted video (for example YouTube or Vimeo), that provider may set their own cookies or collect usage data under their own privacy policies. We use privacy-enhanced embed settings where available to minimize third-party tracking.
Location sharing
The urgent assistance page lets you share your GPS location so we can find you faster. Location data is sent only when you press the share button and is used solely to coordinate your service visit. We do not store or sell location history.
Data retention
Booking and contact submissions are retained only as long as needed to complete your service request and for our internal records. Feedback submissions are kept to help us improve. You can request deletion of your data at any time via the contact page.
Security
This site uses HTTPS encryption and secure session handling for authenticated areas. We do not sell, trade, or share your personal information with third parties for marketing purposes.
Questions
Use the contact page for privacy-related requests, data deletion, or questions about information you submitted through this site.